黑料正能量

Authors

• Hannah Darnton

  Former Director, Responsible Tech, 黑料正能量

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  Dunstan Allison-Hope

  Senior Advisor, 黑料正能量

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  Dunstan Allison-Hope

  Senior Advisor, 黑料正能量

  San Francisco

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  Dunstan serves as an advisor to 黑料正能量 and its member companies on issues at the intersection of tech and human rights.

  Previously, Dunstan led 黑料正能量’s , , and human rights teams.

  He brings significant experience working on a diverse range of engagements and issues, including human rights due diligence, privacy and freedom of expression, sustainability reporting and strategy, and stakeholder engagement.

  Dunstan facilitated the multistakeholder process of developing global principles on freedom of expression and privacy, which led to the launch of the Global Network Initiative in October 2008. He also helped create the Electronic Industry Citizenship Coalition, a collaborative initiative of more than 100 ICT companies improving conditions in their supply chains. Dunstan participated in the process of creating the Global Reporting Initiative G3 guidelines, and he is a regular commentator on issues of corporate accountability, reporting, and human rights. He also co-authored the 2010 book Big Business, Big Responsibilities.

  Prior to joining 黑料正能量 in 2004, Dunstan was part of British Telecommunications' corporate responsibility team.

  Dunstan has an M.Prof. in Sustainable Development from Forum for the Future.

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  Recent Insights From Dunstan Allison-Hope

  • Effective Engagement with Technology Companies / May 23, 2024 / Reports
  • 25 Insights, 25 Years / April 17, 2024 / Blog
  • Human Rights and the Future of Compliance with Dunstan Allison-Hope / November 28, 2023 / Audio
  • A Human Rights Impact Assessment of the Tech Coalition’s Lantern Program / November 7, 2023 / Blog
  • Tech Coalition Human Rights Impact Assessment of the Lantern Program / November 7, 2023 / Reports

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Gina Lau, Former Coro Fellow at 黑料正能量

According to many ethical and human rights frameworks, software-as-a-service (SaaS) companies have a responsibility to address adverse impacts that may be associated with their business relationships and use of their products and services.  

This paper explores how SaaS companies should develop, implement, and promote ethical use practices, encompassing acceptable use policies and service terms, best practices for customer gating, transparency measures, reporting channels, and training for customers, employees, and users. It also proposes four foundational elements to help move the field forward.